FAQs

Question: Is this shade sail waterproof?

Answer: The shade sails made of HDPE (high density polyethylene) material are not waterproof, which is Focus on blocking UV rays and sunlight.

And the waterproof shade sail made of Polyester with PU coating, anti-mildew/light rain, but can not block the rainstorm.

 

Question: How long does the shade sails can be used?

Answer: This product can be used for 2-3 years in normal weather conditions. Perfect for gardens, patios, swimming pools, bbq areas.

 

Question: Why does the edge of the product in image Looks like a curved?

Answer: Curved sides to enhance pull strength and prevent drooping, it will cause the actual shading area to shrink slightly. You can get more shading rate to install shade sails together for different sizes and colors

 

Question: Where is the product shipped from?

Answer: We will ship the products from the local warehouse directly.

 

Question: Is the shade sails with the Accessories?

Answer: Free giving 1.5 m long durable ropes, but the stainless steel hardware kit need to buy separately. Installation with hardware kit will be more convenient and stable.